Support
Answers to the most common questions. Can't find yours? Write to us.
We answer in English or French, usually within two working days.
Signing in
The app is at plan.liturgies.app. Sign in with your account's e-mail and password. There is no open sign-up: an account is created from your church's invitation. The app is in English and French: choose your language in the account menu.
Forgotten password
On the sign-in screen, choose Forgot your password? and enter your e-mail. You receive a link, valid 30 minutes, to choose a new password. Check your spam folder. A new password needs at least 10 characters, without common words or your name: a short phrase of a few unrelated words works very well.
Joining a church
A manager of the church sends you an invitation link. When you open it:
- if you already have an account, sign in, then choose Join the church;
- otherwise, choose Create my account.
An invitation link serves once and expires after 14 days. If it no longer works, ask the manager for a new one.
Inviting your team (managers)
Open your account menu, then Members and invitations (or Configuration › Members). Choose + Invite someone, say who it is for and the role, then Create the link. Copy the link and send it by message or e-mail. On the same page, you change a member's role or remove them from the church.
Roles
| Role | What it allows |
|---|---|
| Read-only | See the services, the planning, service-day mode; subscribe your calendar. |
| Contributor | Also: prepare services, the planning, templates, lists (hymns, speakers), share a public link, lead the service. |
| Editor | Also: edit the church's details (name, address, times, logo, colour) and delete a past service. |
| Manager | Also: invite members, change roles, see the statistics. A church always keeps at least one manager. |
Several churches
One account can belong to several churches, with a different role in each. Your account menu then offers a Church list to move from one to another.
Installing on your phone
- iPhone: open plan.liturgies.app in Safari, tap the Share button, then Add to Home Screen.
- Android: open plan.liturgies.app in Chrome, then the ⋮ menu and Install app (or Add to Home screen).
Subscribing your calendar
From the Overview, the My assignments card leads to Add to my calendar: there you get a private link to add to your calendar (iPhone, Google Calendar, Outlook) as a "subscription" or "calendar from URL". Your assignments appear and update when the planning changes. If the link was shared by mistake, replace it with a new one in the same place.
Sharing a service
On a service's page, the link icon offers a read-only public link, no account needed: handy for the tech team or a guest. It shows only that service and the church's public details. You can stop it at any time.
Without a connection
The app keeps the latest version received on your device: you can read the services and follow service-day mode without a connection. Changes resume as soon as the connection is back.
Leaving a church, deleting your account
To leave a church: account menu, Leave this church. To delete your account or get a copy of your data, write to support@techvillage.ch from your account's address. See also the privacy policy.